Q My daughter is going to have another child can I add a birthstone crystal to my grandmother bracelet?

A Yes, there is an eight dollar ($8.00) re-stringing fee per strand and a minimal charge for any new materials used. This price includes the polishing of your bracelet (if the bracelet is extremely tarnished or dirty it will be a little more). Another option you may think about is adding a charm (for examples the baby shoes) to represent any more children or grandchildren to come.


Q I like the sweetheart bracelet but would like a different charm, is this possible?

A Yes, however the "specialty" bracelets are priced according to their materials used. Some charms are interchangeable for no additional charge, while others may cost a bit more.


Q Can I change the color of the beads or crystals?

A Yes, if the request is just a matter of changing the color, there is no extra charge. However, if there are several changes you are wanting to make, example (toggle, charm, color, etc.) it is no longer considered a "sweetheart bracelet" and a designers fee will be applied, an amount will be determined at the time of ordering, depending on what kind of and how many changes you are wishing.

Q What type of clasp comes on the bracelets?

A The bracelets are made with a toggle clasp, (except the children's bracelets) unless you request otherwise. For a claw clasp there is no extra charge. If you prefer a magnet or decorative clasp, there will be a price difference, according to the clasp you choose.


Q I like the family bracelet but would like it made all in gold, is that possible?

A Yes, and No, Any of the bracelets can be made with gold only, however many of the decorative findings only come in silver, most of the charm choices are also in silver only. We have made bracelets using gold beads and clasps with only a few silver findings for accents, these have turned out very attractive. The gold toggles and charms are 14k instead of 14k filled, consequently they cost more so there will be an additional charge for gold bracelets.

Email us your question, or call us at 515-981-0680 or toll free at 1-888-883-5561.

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